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SupportCandy – Timer

Included for free in the Unlimited Downloads package

SupportCandy – Timer is an add-on for the SupportCandy helpdesk plugin that tracks time spent on tickets. It helps teams log billable and non-billable hours, automate time capture, and report on productivity. Perfect for agencies, MSPs, and support teams that need accurate time tracking inside WordPress.

  • Seamless integration with SupportCandy tickets
  • Manual and automatic timers for agents
  • Billable vs. non-billable time tracking
  • Per-ticket and per-agent time logs
  • Start, pause, resume, and stop controls
  • Enforce timer notes and activity types
  • Customizable time rounding and increments
  • Time entry permissions by role
  • Editable logs with change history
  • Export time logs to CSV
  • Filterable reports by date, agent, customer, or status
  • Supports SLAs and workload visibility
  • Compatible with billing/invoicing workflows
  • Clean UI inside ticket sidebar and replies
  • Lightweight, secure, and translation-ready

Version

3.0.8
We always carry the latest version, but if we are missing it, please report outdated

Updated on

11/17/2025

Product URL

https://supportcandy.net/

Developer

SupportCandy

Item tier:

Basic
Basic: can be purchased individually and are included with every plan.
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Fully working by default, however, if any features don’t work, please fill out this form and let us know to replace the file.
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License:

GPL

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How to Install or UpdateSupportCandy – Timer

1.

After checkout, download the SupportCandy – Timer plugin and navigate to Plugins -> Add Plugin.

2.

Click on the Upload Plugin button.

3.

Select the plugin you downloaded, and then click “Install Now.”
How to install plugins

1.

Activate our Plugin Manager on your website, and go to the Plugins For WP tab.

2.

Click on the Purchased tab to view your products.

3.

Click Install on SupportCandy – Timer.
How to install with the Plugin Manager

Why Download SupportCandy – Timer From Us?

  • Original Product - We downloaded SupportCandy – Timer directly from the official author.
  • Instant Download - After purchase, an instant digital download link is provided.
  • Full Year Of Free Updates - That is right, all items come with 12 months of free updates!
  • Safe & Clean - 100% clean files & free from virus.
  • Affordable Prices - Overpay no more! At PluginsForWP you'll find the same premium plugins and themes for a fraction of the cost of the original authors.
  • 100% Legal - All the plugins and themes are released under the GPL (General Public License) license. It is 100% legal for us to redistribute the products to you. It is completely safe, legal and legit.
  • Unlimited Downloads - Our monthly and annual plans come with unlimited downloads. Download as many themes and plugins as you want.
  • Unlimited Domains - After downloading the plugins and themes, use them with as many domains and websites as you wish. We won't cap or limit you in any way.
FEATURES US OFFICIAL WEBSITE
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PRICE $12.99 FULL

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SupportCandy – Timer

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LABOR DAY SALE - Get up to 50% off on Unlimited Download plans!

30% OFF!

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10 dl/day

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20 dl/day

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50 dl/day

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50 dl/day

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SupportCandy – Timer - Frequently Asked Questions

How can we sell SupportCandy – Timer for such a low price?

All WordPress plugins and themes, are licensed under the General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. It is perfectly fine and legal for us to sell it to you for an amazing price!

How many sites can I use the SupportCandy – Timer on?

Unlimited. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.

Do you provide updates to the products?

Yes! We provide free updates for all the items for the first 12 months.

How do I update a plugin or theme?

Updating the plugins and themes is super easy and can be done with a click of a button from inside your website’s dashboard. Alternatively, you can download the item to your computer and upload it to your website manually.

Do you provide license keys for the plugins/themes?

We do not provide license keys for the items, but all features should work without issues. This item is fully functional as-is (unless mentioned otherwise) and does not require activation for core functionality. If any feature isn’t working, please fill out the activation form.

Will the plugin and themes work without a license key?

Yes, they should! All the plugins and themes, including the premium features of the items, should work without a license key. Generally, companies provide license keys only for updates and support. If, for some reason, you have any problem with any of the products, you’re fully backed by our 30-day money-back refund policy.