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SupportCandy – Reports

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SupportCandy – Reports is a powerful reporting add-on for the SupportCandy help desk plugin. It gives you clear, customizable insights into tickets, agents, SLAs, and customer activity so you can track performance, spot trends, and make faster support decisions. Simple to use, fast to filter, and built for real-time visibility.

  • Ready-made dashboards for ticket volume, status, and trends
  • Custom report builder with filters, sorting, and grouping
  • Real-time metrics on open, pending, and closed tickets
  • Agent performance reports by response and resolution
  • SLA compliance tracking with breach insights
  • Customer and company-level analytics
  • Category, priority, and channel breakdowns
  • Date range presets and comparative period analysis
  • Export to CSV for Excel/BI tools
  • Visual charts: line, bar, pie for quick insights
  • Drill-down from charts to ticket lists
  • Saved reports and reusable filter presets
  • Role-based access to reports and data
  • Lightweight, fast, and compatible with SupportCandy core
  • Works with WordPress cache and standard hosting setups

Version

3.2.1
We always carry the latest version, but if we are missing it, please report outdated

Updated on

07/31/2026

Product URL

https://supportcandy.net/

Developer

SupportCandy

Item tier:

Basic
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Fully working by default, however, if any features don’t work, please fill out this form and let us know to replace the file.
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License:

GPL

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How to Install or UpdateSupportCandy – Reports

1.

After checkout, download the SupportCandy – Reports plugin and navigate to Plugins -> Add Plugin.

2.

Click on the Upload Plugin button.

3.

Select the plugin you downloaded, and then click “Install Now.”
How to install plugins

1.

Activate our Plugin Manager on your website, and go to the Plugins For WP tab.

2.

Click on the Purchased tab to view your products.

3.

Click Install on SupportCandy – Reports.
How to install with the Plugin Manager

Why Download SupportCandy – Reports From Us?

  • Original Product - We downloaded SupportCandy – Reports directly from the official author.
  • Instant Download - After purchase, an instant digital download link is provided.
  • Full Year Of Free Updates - That is right, all items come with 12 months of free updates!
  • Safe & Clean - 100% clean files & free from virus.
  • Affordable Prices - Overpay no more! At PluginsForWP you'll find the same premium plugins and themes for a fraction of the cost of the original authors.
  • 100% Legal - All the plugins and themes are released under the GPL (General Public License) license. It is 100% legal for us to redistribute the products to you. It is completely safe, legal and legit.
  • Unlimited Downloads - Our monthly and annual plans come with unlimited downloads. Download as many themes and plugins as you want.
  • Unlimited Domains - After downloading the plugins and themes, use them with as many domains and websites as you wish. We won't cap or limit you in any way.
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SupportCandy – Reports

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SupportCandy – Reports - Frequently Asked Questions

How can we sell SupportCandy – Reports for such a low price?

All WordPress plugins and themes, are licensed under the General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. It is perfectly fine and legal for us to sell it to you for an amazing price!

How many sites can I use the SupportCandy – Reports on?

Unlimited. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.

Do you provide updates to the products?

Yes! We provide free updates for all the items for the first 12 months.

How do I update a plugin or theme?

Updating the plugins and themes is super easy and can be done with a click of a button from inside your website’s dashboard. Alternatively, you can download the item to your computer and upload it to your website manually.

Do you provide license keys for the plugins/themes?

We do not provide license keys for the items, but all features should work without issues. This item is fully functional as-is (unless mentioned otherwise) and does not require activation for core functionality. If any feature isn’t working, please fill out the activation form.

Will the plugin and themes work without a license key?

Yes, they should! All the plugins and themes, including the premium features of the items, should work without a license key. Generally, companies provide license keys only for updates and support. If, for some reason, you have any problem with any of the products, you’re fully backed by our 30-day money-back refund policy.